The processing time for individual gift baskets and gift sets is:
- 2–3 working days
During the pre-Christmas period and for orders of more than 20 baskets, the processing time may be longer and must be agreed separately.
Orders within Warsaw are delivered by DPD or by drivers acting on behalf of the Shop. Orders shipped outside Warsaw are delivered by DPD or FedEx. Delivery time depends on the delivery location. Courier shipments are normally delivered within 1–2 working days from the date the order is collected by the courier.
Please note: the delivery times stated above are not guaranteed and are subject to the terms and conditions of carriage of the relevant courier companies.
Shipments are delivered Monday to Friday during the hours specified in the relevant carrier’s terms and conditions, usually between 8:00 and 17:00. If the recipient is absent, after two unsuccessful delivery attempts the courier company leaves a notice asking the recipient to make contact.
We also ship internationally. International shipping charges are determined individually depending on the destination and the dimensions of the gift.
If a shipment is returned to the Shop because the parcel was not collected within the specified period, an incorrect delivery address was entered on the order form, or the recipient refused delivery, the Customer bears the cost of returning the order and any subsequent reshipment costs.
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